Thank you for shopping at MahasMiniMagic.com. We strive to provide you with quality products and magical shopping experiences. This Refund Policy outlines your rights and responsibilities regarding refunds, exchanges, and cancellations.
1. Order Cancellation
- You may request order cancellation within 24 hours of purchase.
- To cancel, please contact our support team at mahasminimagic@gmail.com with your order number.
- Once the order is processed or shipped, cancellation may not be possible.
2. Physical Products — Refunds & Exchanges
Eligibility
- We accept returns on physical products within 14 days of delivery.
- Item must be unused, in original packaging, and in resalable condition.
- Customized or personalized products are non‑refundable unless defective or damaged.
How to Request
- Email support@mahasminimagic.com with:
- Order number
- Photos of the item
- Reason for return
- Once your request is approved, we will send return instructions.
Return Shipping
- Customers are responsible for return shipping costs unless the product is defective or the return is our error.
Refund Processing
- After receiving and inspecting the return, we will notify you of approval.
- Refunds are issued to the original payment method within 5–10 business days after approval.
3. Digital Products (Downloads, Digital Content, Patterns, E‑Books)
- Due to the nature of digital products, all digital purchases are final and non‑refundable.
- Exceptions are made only for:
- Duplicate charges
- Technical issues are preventing the download
- Honest accidental purchases (case‑by‑case)
To request support for a digital product, email mahasminimagic@gmail.com with your order details.
4. Defective or Damaged Items
- If your item arrives damaged or defective, please notify us within 7 days of delivery.
- Include photos and a description of the problem.
- We will replace the item or issue a full refund at no additional cost.
5. Partial Refunds
Partial refunds may be granted in cases such as:
- Items not in original condition
- Products returned with significant signs of use
- Missing parts for reasons not due to our error
6. Refund Method
Refunds are issued via the original payment method. Please allow your bank or payment provider 3–7 business days to reflect the refund in your account.
7. Contact Information
If you have questions about refunds or your order:
📧 Email: mahasminimagic@gmail.com
🌐 Website: https://mahasminimagic.com/